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Click the link in this email to activate your account. As concise as can be this company is fraud stolen my taxes my identity and has an account in my name ! Civista is my new bank! Stay up to date with news and tips for your financial wellness. We cannot respond to requests for specific account information via email. I found a amended return in November 2022. You can call the appropriate number below, complete a. Contact me if more information needed, Hi, I have read several others dealing with the same issue on the BBB website with no results. Civista Bank provides banking services in connection with a tax refund program of Santa Barbara Tax Products Group (TPG). Submit a complaint and get your issue resolved. Not they claimed to send it back to the irs, but its been more then 12weeks now & the irs still doesnt have it. Lets try again. I have been attempting to call SBBTPG and when I called it ask me to enter my social but they says its not recognized. For credit card questions and concerns like reporting a lost or stolen card or making a transaction dispute, please call: For fastest service, please have your full credit card number ready. (805) 963-7511 Mon-Fri (8am-6pm) You can contact SBTPG toll-free at 1-877-908-7228 or go to their secure website if you need more information. With CardControl you can turn your MB&T debit and credit cards on and off in real time, control transactions by category, location and/or dollar amount, and set purchase alerts! For wiring information, I would like my money sent to my account, I am a tax professional that has been taking through thr ringer about my clients refund. "name": "TaxAct Online Tax Filing", U.S. citizens can use a state-issued photo ID like a drivers license, passport or state or military ID. #navigation-offset, .taxes-bar + nav.signed-in ~ #navigation-offset { I used TurboTax for many years to file my tax returns and I never saw the refund issued by TPG PRODUCTS SBTPG LLC. Please refund my money $60. Then I was told itll take 8-12 weeks for irs to receive my tax refund from sbtpg . The tax advocate probably wont do anything either. This can be paid with a prepaid, debit or credit card, a transfer from another U.S. Bank account or a transfer from another financial institution. Beneficiary Routing number: 121000248 I always appreciate their service. Please refund my money $60. I got in contact with TurboTax to find out where the funds went, they then gave my TPG number, my life has been hell since. Follow us on Facebook, Twitter, and LinkedIn to stay up to date with Civista news, financial tips, and community happenings. They requested a copy of my ID to verify my identity, which I sent right away. Their rude. All Rights Reserved. The IRS did a trace. Same thing happened to me. I refuse to not receive my 2021 refund. Those under the age of 18 must of a co-applicant. 2023 Montecito Bank & Trust. You will be redirected to our online Wealth Management portal, to access your account. Its customers are served from 2 locations. For 24-hour assistance regarding your lost or stolen card, contact U.S. Bank Customer Service: 800.872.2657 for personal debit cards. This review was chosen algorithmically as the most valued customer feedback. Our mortgage loan officers tailor solutions to your unique needs. CA state franchise tax return suppose to be $1732, only received $1,450. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. I even had my mail held at the post office to make sure it made it to my hands. Santa Barbara Tax Products Group is used to process your refund when you elect to have your tax preparation fees deducted from your refund. TPG is facilitating collections that are being made directly through EROs. (805) 564-0298. You must be 14 years or older to open a checking account. As time went on still no refund called IRS TOO MANY TIMES was told to contact sbtpg because they havent recieved anything so I contact sbtpg again and was told that my money was sent oct 7 2022 it is almost April 1 2023 still no money in my account or in the irs system to send me my money direct . I have been trying to get my money for well over a year now. You can also get help with the mobile app, opening a checking or savings account, transferring money and more. Member FDIC. American Express is a federally registered service mark of American Express. Bring a valid ID and a signed physical card to the branch. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. 1106-E Coast Village Rd You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service **Disclaimer: Every effort has been made to offer the most correct information possible. Investment products and services are available through U.S. Bancorp Investments, the marketing name for U.S. Bancorp Investments, Inc., member FINRA and SIPC, an investment adviser and a brokerage subsidiary ofU.S. If youre planning on starting a home improvement project, taking a vacation, or making a large purchase, consider a Civista HELOC as a smart, flexible financing option. I need my money and the reps are very rude, don't help. Easily remove them from the program. Submit your request and a branch associate will be in touch to confirm your date and time. Enroll now with Santa Barbara TPG - leading Refund Transfer bank I filed with Turbo Tax for 2020 Tax year. Submit your question using this form, and we will reply within one business day of receipt of your message. Wealth Management U.S. Bank | U.S. Bancorp Investments is the marketing logo for U.S. Bank and its affiliate U.S. Bancorp Investments. height: 100px; Aug 18, 2022 deion sanders today find your senator. Is this your company? Is there a real contact number to SBTPG - Intuit Santa Barbra Tax Products Group (TPG) - Customer Service - TaxAct I want my money back and this company reported as fraudulent. Customer Service (805) 963-7511 Mon - Fri (8am-6pm) (800) 348-0146 Mon - Fri (8am-6pm) Online Banking Support (800) 348-0146 Mon - Fri (8am-6pm) 24/7 Telephone Banking Call toll-free (800) 608-1995 Wealth Management Montecito Bank & Trust 1106-E Coast Village Rd Montecito, CA 93108 (805) 564-0298 Routing Number Call (800) 348-0146 or Submit questions using the Online Request form on this page. "https://www.facebook.com/taxact", What youll need will depend on the reason for your appointment. U.S. Once a taxpayer that selected a Refund Transfer with direct deposit is at least 1 month past their expected IRS funding date TPG will contact your client, Clients are given the option to conveniently pay your fees with a credit card or bank account, If your client does not respond, TPG will debit your fees from your client's bank account, TPG collects our processing fee of 25% of the amount debited and the remainder is deposited into your bank account upon completion of the Auto Collect program2. Discuss the issues you have had with Bank of Santa BarBara and work with their customer service team to find a resolution. To start, bring proof of your identity, such as a valid drivers license, state-issued photo ID or a valid passport. Another option is to click on the map and select the Search this area button. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Contact me if more information needed, Read full review of Santa Barbara Tax Products Group [SBTPG], Taxes withheld Santa Barbara tax group/TurboTax. Under Subcategory select "Travel Notice". you'll find a Civista checking account for the way you live. Whether you like bundling benefits for everyday savings or keeping it simple with free checking, you'll find a Civista checking account for the way you live. Return of my $55.15 since it was never authorized. Looks like this company has no reviews or no complaints yet. Fees apply to the ERO only with respect to successful collections. Open an account today. Fixed the issue. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Desired outcome: I moved but did a change of address. Also of Interest Forward together HOW TO ENROLL WITH TPG A simple and convenient way to be paid They're still holding it 7-10 business from that. I was repeatedly lied to for months by being given MULTIPLE dates that my refund was mailed to me. Some services such as notarizing documents require that you make an appointment. Personal Checking made for you. June 6, 2019 1:14 AM. NOWHERE in TurboTax, it was mentioned that this company is used and also nowhere was mentioned about any fees. They said it would take 10 to 12 weeks for the IRS to receive back my refund. Montecito Bank & Trust does not endorse the information, content, presentation or accuracy of any other web site and is . } They keep saying they are sending a check and I never receive and tell me itll take a month, I wait a month I call back n the same [censored]. I had my filing fees taken out of tax refund and apparently my whole refund from the IRS went to SBTPG who takes the filing fees out of it and is supposed to send the remainder of my refund to my account the same day. Fight for your money If you just need to withdraw cash, you can even specify if you want large or small bills. [protected], Desired outcome: Use your Visa, Mastercard or Discover card. My deposit was denied due the account being closed so I was told a first check was mailed out and i never received it, so I filled out the paperwork to get another one mailed which was mailed out on March 28, 2023, per their website, well today is April 11, 2023, and I have still not received my check. TPG's program manages and pays out refunds for clients of many tax. Do u have a way to connect outside of here? This complaint was posted by a verified customer. I expected a return by mail as I have already done in the past. Civista Bank | Complaints | Better Business Bureau Profile I did not authorize an electronic ruturn nor the service fee of $55.15. 0 0. . Choose the banking area below you want to explore and you'll be connected to information centered around your financial needs. Civista Bank > Focused On You Lost or stolen card? Deposit products are offered by U.S.Bank National Association. They didn't do that. Bank of Santa BarBara phone number. This is extremely frustrating. Tess Harris State Street Master Planner (805) 564-5563 StateStreetMasterPlan @SantaBarbaraCA.gov Find more specifics and get answers to other common questions under support for appointment scheduling. "@type" : "ContactPoint", ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bank of Santa BarBara Customer Service. How do I get in touch with customer service? Thank you. "areaServed" : "US" The on/off switch for your Civista Debit Mastercard. A whole month and issue is not fixed. 1483 East Vly Rd, Santa Barbara CA 93108 Phone Number:(805) 565-4560. Upon speaking with the IRS and them investigating it for almost two hours, they discovered my refund was never sent back to the IRS. This message appears to contain sensitive information. Please consider using Secure Message through online banking for these types of requests. Ive already requested my fund back to be send back to irs since January 2023 it is now march. Looking for the ability to control your card from your MB&T Mobile app? Select Secure Forms, then Card Travel Notification. You are always greeted with a smiling face. Learn more and view video tutorials about U.S. Bank ATMs. From here, you can reach us a couple ways: Call: Choose the applicable department you'd like to reach from the phone list provided. Santa Barbara Tax Products Group [SBTPG] - Complaints Board