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Royal mail cant give record of where my item isIts been 3months.. Really Bad.. Hi I had a parcel from Campwins USA it is tracked to your depot tracking no GM275338367114782386 TO SOUTHBOURNE GROVE. 2-3 days is not that long to spend there, particularly for items that get selected at random for extra checks. A third party can do both shipping and clearance, and they can charge: A customs handling fee for processing all the required documentation. HWDC is one of the most automated postal centres in Europe, and the site covers 100,000 square metres (25 acres) (10 hectares). Send item to domestic location in destination country. Im in ireland so it should have arrived by now. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If I had read these comments above, I would not have sent the parcel through Royal Mail!! People dont tend to say when things go well, so I thought it only fair to do so in the interests of balance. I have had notification of a parcel for me ref LZ6976657111CN which has been at your Langley depot since March I know we are in a pandem but this is ridiculous can you advice please, Please give me an accurate update, I am expecting a letter posted to Djibouti on 22ND MAY, says processing at Langley since 23RD MAY, its only a letter, with very important info, Further to my last message my Tracking Number is RU668386306GB, researching for legal action if not satisfied or get no response. Is there any other option to reach the staff and get things faster? by forzapanino 20 Jul 2021, 04:33, Post I fear it wont arrive for Christmas Eve. The "Item Leaving the UK" tracking alert from Royal Mail means that the shipment has made its way through Langley HWDC and is being prepared for International transit to the destination country. Why do you say Leaving the uk and weeks later its still there, Bad policy from a big company like your selfs LG819544712GB. The 'User Name' field must be a string with a maximum length of 30. Hi, Thank you very much, I am waiting on 2 parcels that are stuck in Langley HWDC. The tracking app states that it is currently at Langley HWDC. Call the customer care at 03457 740 740 and provide the tracking number and you shall receive the latest information regarding your shipping. I thought that was terrible but having read some other complaints on this page it really make you wonder whats going on.. My package contains items that over time will diminish so Im very concerned. Can someone one help me My parcel is from China so I only have their tracking number. I sent a package from Sweden to my friend in Scotland and its been stuck with you for over a month now and was hoping for some kind of delivery date. I have had multiple parcels stuck at HWDC for weeks now and it's only now that they seem to be coming out. The tracked parcel was at HWDC for about 3 weeks before i received a letter and unfortunately the untracked one has been there for 14 weeks and i received the letter yesterday. Sender preparing item 2021-07-16 02:56 China, Item received at Item stuck in langley HWDC over a month - China Post Tracking by TrueBlueTerrier 06 Apr 2021, 15:13, Post It is going to more than two weeks yet the item has not been delivered. The package is showing in Langley. Never had that problem before. If i knew this before, o would have used another service to send to NZ. by TrueBlueTerrier 19 Dec 2019, 08:16, Post And am I even going to get it? I understand it has to go through customs. When a delivery label isn't right, it might cause your package being sent to the incorrect address. Latest status 2. My concern is .Why do you still have my PAID FOR GOODS in your system 3days after you received them ?? Cookie Notice So far its still showing as Weve Got It I spoke to someone at Royal Mail Customer Services 03457 740 740 on 28th December 2022 and after giving the reference number I was told it was waiting to be scanned at Langley HWDC but there was a backlog of about 16 days or so due to strikes. You do not have the required permissions to view the files attached to this post. Maybe there a black hole and all items vanish i think not!..if anyone does read this from Langley Tracking #LE113892247GB. I need this ASAP. 23/07/21 package arrived at Langley its now 17/09/21, WTF is going on? Langley HWDC : r/royalmail. Langley HWDC Tracking - Delivery Tracking It says Item Despatched to Royal Mail site but theres no update until now. As delays can very often be due to the customs clearance process, the Royal Mail staff member you talk to has little control over the progress of your item during that process. Both inbound and outbound mail are then automatically sorted into groups. How can I chase this please? Koliko treba vremena da se paket isporuci, to je proslo vec 7 mjeseci!! My Item has been stuck at Langley HWDC for over a month now. I sent it via my local post office International Track Sign RN826739467GB. I am trying to track a parcel received at Langley HWGC, GB on 24 March, 2021, at 5:29 pm GMT Tracking numbers are:20210315011410750C0KNVEM from HUXTON, CO 80731, UNITED STATES. Thank you. Ref LB526710332GB where is my parcel for Perth W. Australia and will it be delivered by Xmas? Please advise.Thank you. What should I do? 2021-07-17 02:53 China, Item Leaving overseas 2021-07-16 03:12 I sent a parcel to Australia on 30/11/2021. Reading the comments its obvious theres a thief at this place! Can someone please help? Had to cancel my plans and reschedule, due to the incompetence of the people there, thanks to them I will now miss my granddaughters 1st Birthday!!! Has anyone faced a similar issue. It is so frustrating that you cant speak to anyone useful. Not all mail handled at HWDC arrives by air, as road vehicles that formerly arrived in the UK by ferry at Dover, or container ship at Southampton now extend their trip to HWDC by road, instead of entering the Royal Mail network at (now defunct) offices of exchange situated nearest the ports. Thank you for checking that for me. January 14, 2021, 2:24 PM Its still in Langley 3 weeks later. Never had a problem before, anyone . Implications on mail after the UK's exit from the EU. Named LANGLEY HWDC, located in United Kingdom, and belongs to Royal Mail, Royal Mail Great Britain, United Kingdom. Now its almost the mid of January. Parcel US bound stuck at Langley HWDC? : r/royalmail - Reddit by TrueBlueTerrier 28 Jul 2021, 09:06, Post LT953369463NL. Please could you advise as to why there. that was not delivered in Spain and sent back to you , IT has not got my address on it to return it to me only the Spanish address by Snaggletooth 18 Dec 2019, 19:08, Post Im enquiring re the status of my parcel whereabouts that arrived in Langley on 18May 2021. when tracking it shows leaving Uk 1/12/2021. by Snaggletooth 06 Mar 2020, 20:09. I tried calling customer services but they gave me automated message to go online when i chose the "international mail" optionIn truth i'd love for them to receive the items or maybe claim back the cost of the goods and the postage from Royal Mail in the event its delayed further?