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Always measure the space you plan on placing the furniture to make sure it will fit prior to making an order. One of the ways to do so is to make them know that you have a money-back guarantee policy. The staff is very friendly and helpful. Once you schedule a delivery, our Customer Service team will reach out two days prior to your firm date to provide a 3-hour delivery window. Though our website offers a multitude of furniture options, not all items we carry are listed. Furniture Promotions with Copenhagen Imports in TX & AZ Please contact your nearest Copenhagen location for more information on the Mattress Exchange Policy.-A 10% restocking fee is charged on returns, cancellation of layaways, and cancellations of any merchandise held over 30 days. Return Policy - Casa Copenhagen The ******,***** Copenhagen is a fabulous high quality furniture store. Items with a value of $35 or more must be returned using a trackable shipping method. Choose an entire matching bedroom set, or pick individual pieces that bring modern or contemporary style to your space. In addition to the above, having this document on display has more benefits for the business. Great place to shop for furniture. If you have multiple online stores, make sure to have the same refund/return policies on display on each one of them. . "You may also return open products within 180 days, with your proof of purchase, for a full refund.". Learn More. Should customer refuse delivery because the purchased item(s) cannot fit into home or room(s) by the customer or delivery agents, then the customer is responsible for any/all return costs in accordance with our return policy. If customer discards the original packaging, or it was removed from the premises by the Coleman Furniture delivery agent, it will be the customers responsibility to source the similar packing materials and re-packing the unit(s) the same way that it was delivered. In a majority of counties, there are laws that protect the rights of consumers. PlayStationhas a very straight forward and short refund policy with just a couple of conditions that are typical for digital service providers. Our Warranty: Copenhagen will warrant all furniture Return Process Contemporary & Modern Furniture in Texas & Arizona f an item is in-stock near you, you have the option to add it to your cart and checkout smoothly. Customers who are still deciding whether they should buy from you or not might go for the latter option to avoid possible risks. Instead, you should specify in your return/refund policy in which cases the customers wont be able to claim their rights (damaged goods, goods pass the expiration date, etc.). Our warranty and services apply Try All Copenhagen Imports Codes Automatically at Checkout Details . What is Copenhagen's refund policy? From beds and nightstands to vanities and mirrors, our products are both unique and complementary to each other. A refund policy can also protect your interests by helping you to play it safe on the legal side. All special orders require a 25% non-refundable deposit, and are considered final sales once the merchandise is in. Contemporary sofas range from sophisticated, structured leather designs like the Oro, to low profiles with ratcheting headrests like the Adrienne, to sofas with elegant wood accents like the Chelsea and Sonnet. in Phoenix, Scottsdale, Tempe, and Tucson, AZ. Can You Deliver My New Contemporary Furniture Purchase? You should give your best to make the refund process as simple and as smooth as possible. The downsides of having this kind of policy are more work for your finance and customer service departments, and, unfortunately, exposure to manipulation (some people like to get their hands on the new stuff, experience it, return it and get their money back). Please note that, due to COVID-19 protocols, we are not able to move existing furniture to other places in your home or remove existing/unwanted furniture upon delivery. We want to make sure you can comfortably afford the contemporary furniture that you desire, so we gladly offer flexible financing options. For help with your payment, please contact your sales associate or your, If you have any questions about your payment, please contact your sales associate or your. Free. A 25% non-refundable deposit is required on all special orders. Key to choosing the right dining set is knowing what functions and characteristics you most need for your lifestyle. The living room has a multitude of purposes: it's where you entertain your guests, relax at the end of a long day, and showcase your personal aesthetic. If you need a piece of furniture that can promote relaxation, browse our sofas, loveseats, sectionals, chairs, recliners, and sleepers. Massachusetts. SHOW DEAL 1% OFF Deal 15% OFF Promotional Code For 1st Order In fact, if you go and visit help pages on eBay, you will be able to read that this large company requires all stores to have this type of policy because items that come with refund policies tend to sell far better than those without. Please call a Copenhagen location for assistance if your email address for this account is not on file. Wayfair's dealsespecially during the highly-anticipated Way Day saleare what make the retailer stand out. You can mix and match styles, fabrics, and leathers for an eclectic look, or select a chair that's part of a living set. . Our Promise: After the 5 years and for as long as you own your Copenhagen Products, Copenhagen Bed Frame | Saatva And the biggest question many potential buyers have is what you would do if they do not like what they have bought from you? Living Urban Outfitters is not responsible for lost returns. which allows us to offer various financing programs to suit your needs and budget. Your password will be reset and a temporary password will be emailed to you. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Your password will be reset and a temporary password will be emailed to you. All Balances must be paid in full before delivery can be scheduled.-Special Orders: No cancellations on special orders. I will be sure that our ********** showroom manager sees this and shares it with both TJ and *****.Best regards,*********************, Pres/CEO, Good quality furnishings for your home. We offer in-home consultations, as well the usual focused help in-store. furniture alignment; and damage or scratches from pets. Their return policy has no time limit and purchases within a year can be returned even without any receipt. For a laid-back, elegant design, check out the. I have done business with Copenhagen Furniture for almost ***************************************************************************************************************************************************** the store. Since you are willing to give them back their money if they are unhappy with the service or the product, that means that your product/service works well and your company stands behind it. are made in Italy and feature sleek, contemporary design. Upon arriving to your home or delivery location, our drivers will wear masks, booties, and gloves to ensure a safe delivery. Isis Briones is House Beautifuls Senior Shopping Editor, shell find the best items for your home at every price point. Both the. there are alot of options in various fabric and leather for the living room furniture. reasonable questions or concerns that you may have about these items. Sign up to receive special offers. Ive gotten many compliments on it from my guests. Coleman Furniture will not responsible if any of these are slightly different from what was advertised. Return and refund policy is your way of saying we will only be paid for meeting our customers needs and not merely for existing. In addition to helping you find luxurious furniture that will look great in your home, Copenhagen Imports can provide furniture care recommendations to ensure it remains in pristine shape for years to come. Copyright 2023 by Coleman Furniture a Renegade Furniture Company. $699.00 Special Purchase Price: $ 515.00 While Supplies Last. Sign up to receive special offers. can help you maintain matte lacquered wood surfaces, natural teak wood, oiled surfaces, textiles and more. All returned items must be in new and unused condition with original tags and labels attached. Items that are not yet available but will b. soon will have an ETA date listed. I try to get to all of these, but this one fell through the cracks! In a way, customers have the freedom to get a refund whenever they request it. If an item you're interested in purchasing is on an incoming order (and the ETA provided on the product page), please contact your nearest Copenhagen location and speak to one of our associates about reserving the piece with a deposit. BBB Business Profiles are subject to change at any time. You'll experience comfortable showrooms with exciting displays. Batteries used for electronic mechanisms of any kind are warranted for a period of 1 (one) year. How many days a customer has to return the product. We have options suitable for large feasts or intimate get-togethers. We'll schedule a pick up of your item and issue a refund for the purchase price (taxes included) to your original method of payment. Power motion is the ultimate in luxury seating, and Copenhagen has a wide selection to choose from. Our delivery service includes furniture assembly and placing the furniture in your home or space in its desired location. Can You Copy a Refund Policy From Another Website? , please contact your nearest Copenhagen location and speak to one of our associates about reserving the piece with a deposit. Or perhaps you dont want to offer refunds at all but the laws in your country require you to offer refunds. Quickly find information about your orders, update your personal information and if you like, In case return/refund policies are different for specific products, you will have to specify each one separately. Lets see exactly why you need a refund policy on your website. Your password will be reset and a temporary password will be emailed to you. The 2 delivery men were very courteous and put the desk together quickly. A secure payment can be made at www.copenhagenliving.com/myaccount or by using QuickPay. Its easier to convince someone to make a purchase when they have all of their questions answered, including those regarding refunds. As such, we have adopted appropriate measures to safely allow access to our showrooms. I hope and expect all your experiences with our company will be positive and if you ever have any issues, please feel free to reach out to me directly. They are tr. Nortonoffers a rather confusing refund policy and is probably a good example of what you shouldnt do. sectional, which features a full XL sleeping area and concealed chaise storage. (and the ETA provided on the product page). Customer Reviews are not used in the calculation of BBB Rating. Please call a Copenhagen location for you login information: You phone number will be used as your main account number. Bellami Return Desk 120. The major online e-tailer gives customers only 30 days from when the delivery is received to return any furniture for whatever reason. storage ottoman offers a convenient storage space for remotes, blankets, and other small necessities. PB Credit Card Apply today for a Pottery Barn credit card and start enjoying the benefits. Hereafter, we shall dispatch a fresh product within 3-5workingdays of the acknowledgment of the damaged product, subject toavailability of the product. CONTACT (888) 968 ZURI (9874) LOCATIONS. All Copenhagen merchandise has a warranty, and we stand behind each and every item that we sell, no matter the price-point. The potential gains are far higher than the risks it involves. Please call a Copenhagen location for assistance if your email address for this account is not on file. Coleman Furniture will provide you with photos of the packaging and re-calculate your refund less the costs to repair or replace the damaged item(s) if applicable. What is the Warranty on Your Products? Mattresses, Foundations, Bedding, Linens, and Cordless Power Packs are also non-refundable and cannot be exchanged. $1,099 - $5,599. We're always here for you.Best regards,*********************. Chat with us, powered by LiveChat Close Search. Then again, if you find out you no longer want something you ordered, the site indicates return shipping costs "vary depending on the location of the return, size, and weight of the item and selected return method." Please call one of our locations for immediate assistance or click here to send us your question from the CONTACT US page. Zuri Furniture | Contemporary Furniture | Modern Furniture Copenhagen Furniture Coupon Code - Envirogadget A Return Authorization number will not be issued until Coleman Furniture receives written acceptance from customer of all return fees via email or fax. If an item is determined by Coleman Furniture, or the manufacturer, to be free of defect or damage, however, customer is not 100% satisfied with the product and desires to return the order; customer may return the item(s) they purchased from Coleman Furniture by following the steps outlined below: We work closely with our vendors and strive to make 100% certain that all product colors, dimensions, and angles are exact; however, there are sometimes small discrepancies.